International Patients 2018-08-17T04:55:50+00:00

International Patients

We provide customized services from the moment you contact us.

  • Upon receiving your query and the related medical reports, we shall confirm to you our ability to provide the required service.

  • A consultation with the specialist doctor is arranged via email and telephone

  • Cost estimates for treatment and pre-/post-treatment stay will be provided

  • Once you make a decision to have the treatment with us, the same is booked with the Clinic

  • You are assigned a dedicated Case Manager

  • Your Case Manager helps you complete all formalities for a medical visa to India, including the letter of invitation from the Clinic where the treatment is scheduled

  • Options for convenient and suitable accommodations for pre-/post-treatment stay for you and your attendant will be provided and booked as per your instructions

  • Complementary Consultation with Fertility Specialist, if required

During the visit and treatment

  • You are picked up at Delhi airport upon arrival by the Case Manager

  • Interpreter services, if required, are arranged for by the Case Manager

  • Hotel check-in is completed

  • Foreign exchange – information on the best banks to convert your Forex shall be provided

  • Pre-paid cellphone is arranged if needed

  • Local transport, as needed, is arranged

  • Hospital admission is facilitated

  • Regular medical updates are sent to your family at home via email

  • Private nursing attendants can be arranged upon request

  • Assistance and information regarding local culture and customs is provided

After treatment

  • A post-treatment medical check-up is scheduled before departure

  • The Case Manager accompanies you to the airport for your departure

  • Upon your return home, we arrange a follow-up telephonic or email consultation with your treating

  • Drink only bottled water, or pre-packed carbonated drinks. Avoid tap water, fountain drinks, and ice cubes. Buy bottled water and make sure that the seal of the bottle is intact.
  • Avoid eating food from road side stalls.
  • In hot weather, keep yourself well hydrated, use hats and sunglasses. Be safe in the sun – use a high-factor sunscreen. To prevent fungal and parasitic infections, keep feet clean and dry, and do not go barefoot.
  • Always use an insect repellent if you find yourself in a mosquito-prone area.
  • Carry loose, comfortable clothing and comfortable slip on shoes.
  • Always carry your personal ID information and passport.
  • Refer to official information for good safe areas as in any metropolitan city.
  • Keep your Case Manager and family/friends informed of your daily plans.
  • It’s very important that you bring any prescription medications as well as any medical aid that you may be using currently to maintain your health.
  • To help decrease the risk of deep vein thrombosis (DVT), it is recommended that patients wear Anti Embolism Stockings drink plenty of fluids and try to move around frequently when flying.
  • It is advisable that you carry a small health kit which should include remedy for upset stomachs, some antiseptic cream, mosquito repellant cream, suntan etc.

Your Case Manager will be there to assist you in dealing with any financial matters and local institutes. Most hospitals and hotels accept major credit cards. For local travel and local shops may not have the credit card facility. To ensure you have the proper financial means of payment throughout your trip, make sure to:

1. Contact your bank and credit card companies
If you plan on visiting a bank or using a credit card while in India, it’s a good idea to contact your preferred financial institutions beforehand. Let them know you’ll be traveling. Double check the spending limits on your cards and debit accounts and make sure you are able to use your cards overseas. Financial institutions often red flag purchases made overseas to protect against fraudulent activity. It can take weeks to release this hold, so be careful.

2. Traveler’s Cheques
It’s always a good idea to have a Plan B, just in case of an unforeseen problem. So make sure you have additional funds available, such as Travelers Cheques, in case your debit or credit card doesn’t work. Purchased at your financial institutions, they are guaranteed against theft, and are accepted throughout India wherever credit cards are accepted.

3. Cash
Taking lots of cash on any overseas trip is never recommended for travelers. But it’s a good idea to carry a small amount of convertible cash for minor purchases. Money exchanges are available all over offering decent exchange rates.

4. Personal Cheques
Personal Cheques are rarely accepted in India.

5. Have A Financial Plan B
Before you leave, make sure a friend or relative at home is authorized to make financial decisions for you. Imagine if your credit or debit card is stolen or doesn’t work for some reason, and you lack funds. You’ll want someone trusted who is on your side back home who can help arrange transfer of funds.